To fix the Relx essential device not charging, try using an original or other compatible USB-C charger and clean the charging contacts and charging cable with a cotton ball or dry paper towel. Here are four different ways to fix it:
- Check that the LED lights up when plugged in and try other cables or outlets.
- Clean the area where the battery connects to the reservoir or atomizer using a cotton swab dipped in an appropriate amount of alcohol.
- Try changing to another vape pod.
- Check the device for signs of damage, such as falling from a height or getting wet.
If the above methods still cannot be fixed, users who purchased from Vape Pen Zone can contact us to repair or purchase a new Relx vape.
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