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To fix the IQOS charger, you need to clean the connection between the IQOS NZ holder and the pocket charger with a cleaning rod, then put the IQOS holder into the pocket charger, and finally reset the charger by pressing the buttons on the charger for 10 seconds (all the lights flash white to indicate that the reset was successful).
If you want to know more about how to fix the IQOS charger, please watch the video: https://www.youtube.com/watch?v=qehIGGneBoY
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