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FAQ

Shipping

Shipping locations:

We ship to New Zealand only

Shipping times:

We deliver within 1 day. The orders prior to 12 a.m. will certainly be sent off the same day; After 12 a.m. will certainly be dispatched the next day From MON. to FRI

It typically takes 6-8 business days to direct to your door.

Shipping time may differ depending on location, it can be 1-3 days longer if you are in the remote area.

 

 

Returns

Your 100% complete satisfaction is necessary for us. We provide a 30-days Return & Exchange Policy:.

If an item gets harmed - we offer 100% refund.

  • Timing: we have a 30-days Return Policy, since the day product was obtained.
  • To be eligible for a return, products have to be unopened, extra, undamaged and accompanied by proof of purchase.
  • For returns, please Contact United States, include your order number, name and the factor for the return.
  • We will give you with instructions where to send out returned goods..
  • If the refund is accepted, then it will be refined as well as a credit will automatically be applied to your initial repayment method quickly after.

 

What is a Vape Pen?

A vape pen is an electronic product that has the same look, smoke, preference and seems like cigarettes. It turns nicotine right into heavy steam, which customers can inhale by atomizing it. All of our equipment is automated, which implies the heating procedure is started by very carefully sucking air in from the top of the husk - really easy. No switches or Settings.

We suggest that you can take a little smoke and really feel the vapor prior to transitioning to inhalation. Similar to anything brand-new, it might take a couple of tries.

 

How Does a Vape Pen Work?

Vape pen devices utilize closed-loop temperature control formulas to offer Pod with ideal power at any provided time. Electronic juice is heated with permeable ceramic coils to provide the most genuine flavor of steam.

 

Are Vape Pens Allowed to Carry On Planes?

We suggest not flying with partially utilized shucks or getting rid of them prior to hopping on a plane as well as utilizing a fresh one when you land.

devices needs to be eliminated as well as storage containers should be vacant to stop leak. Pack the tank and also skin with your toiletries in your examined travel luggage.

Vape pen is allowed as well as have to be carried on board due to the fact that batteries are not allowed checked luggage.

 

Just how Do I Know If My Vape Pen is Charged?

For the most part, a green light indicates your tool is totally charged, and orange/blue/red means charging remains in progress..

Each vape pen is various. When you purchase a brand-new gadget, you must read the OPERATING MANUAL first. Normally talking, after verifying that the charging device has actually been connected, there must be an LED light near the charging point to show whether it is billing.

 

Exactly how Do I Charge My Vape Pen?/ Can I Charge a Vape Pen Without a Proper Charger?

All devices have ideal magnetic USB docking stations or small USB cords. You can plug the tool into a USB battery charger. It will take 45 to 60 mins to completely charge the tool..

Technically, you can make use of the gadget's own cable television, which requires to be plugged into the battery yet takes six times longer to recharge. For your own security, purchase a battery charger. Charging with these wires is dangerous.

 

Exactly How Do I Know When My RELX Will be Fully Charged?

You ought to see the light on and also keep it on while the gadget is billing, and also transform it off when the battery is fully charged. It usually takes 45 to 60 minutes to completely charge your RELX tool.

Keep in mind: The optimum billing current of the battery is 600mA, please take notice of stay clear of overcharging.

 

The Length Of Time Does Relx's Battery Last?

250 300puff readily available usage completely power state, you can normally trust a full charge to last you through the day. While the battery life relies on how greatly you utilize the gadget.

 

For how long Does a RELX Pod Last?

Each Relx Pod carries 2ml enough liquid electrons to maintain regarding 650 pulls, it matchings 3 pack of cigarette. How much time a skin lasts depends upon your everyday smoking cigarettes routines as well as the amount of vapor you ake in with each drag.

 

Just how Do I Stop My Pods From Leaking?

Vape pen will not leakage in general, yet it can create minor leaks throughout use because of changes in stress, pressing during breathing, Aggressive smokes, etc.

- If you can still utilize it, wipe off the dripped juice prior to plugging it right into your tool initially..

- Try to relax your mouth. This will certainly assist prevent you from attacking the mouth piece or squeezing it with your lips while blowing.

- If you happen to be drawing hard, try the contrary, as the resulting suction might attract the juice into your mouth. Just a gentle pull produces sufficient heavy steam.

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